Where is the store located?
Items are shipped out from myself in Canada, Ontario.
Do you accept orders placed outside of Canada?
Yes, worldwide shipping is offered as long as ChitChats provides service to the destination country. Please check this site to make sure that ChitChats can ship to your country before ordering!
What is your enamel pin grading policy?
Preorders are prioritized and will receive A to B grade pins. For all other orders, grading is not available- kindly expect all pins to be B grade (scratches, under-fill, dots, bubbles, scuffed enamel, etc.) as enamel pins are handcrafted merch that are bound to have flaws. I appreciate your understanding (*´︶`*)